Why Choose Us
A Calgary IT Support company
TekServe is a Calgary IT support company. We have skilled professionals who take pride in what they do and enjoy helping people and businesses.
Mission
Add value by delivering affordable managed IT support services.
Vision
To be the most respected and trusted IT service provider.
Values
- Act with Integrity
- Promote transparency
- Pursuit of excellence
Who Are We?
We are a Calgary IT Support Company with a team of experienced IT engineers. We design, install and monitor affordable IT Services.
Why We Do?
TekServe provides managed IT support services because we believe that you deserve better. For instance, we make you money by saving on IT support cost.
How We Do?
People
The greatest asset at TekServe, are our people. They are ready to help whether it is a project or a helpdesk call.
Tools
We provide options to our clients because we are partners with the industry leaders. We carry all expertise from a help desk analyst to a SCRUM master.
Proven Processes
We follow ITIL, IT Service Lifecycle Management and Agile software development processes.
What We Do?
Customer Service
- We meet regularly in order to review your need.
- We provide monthly reports of performance metrics.
- In addition, we are responsible, rapid and reliable.
Support
As a Calgary IT support company, our goal is to ensure a maximum uptime for your systems. We acknowledge and resolve IT issues on-time.
Monitoring 24/7
The alerts from monitoring system gives our clients a peace of mind that they will be notified if a critical system is down.
We provide free assessment of your infrastructure.
Our skilled IT engineers set highest standards of customer service.
We explain complex technologies in a transparent way using plain English.
It is important to measure first in order to provide support. That’s why, we provide monitoring for all of our clients.
At first, there is only 90-days contract. Afterwards, you have the power of going with either monthly or another 90 days. We are confident that you want us around.
We live and work right here in Calgary.
We cherish our relationship with our clients. We will go beyond to ensure that you are satisfied with managed IT support service you receive.
We regularly volunteer for our community and not-for-profit organizations in Casino, Community cleanup events, Recycling drives and senior citizen engagements.
